Shipping policy

Shipping & Service Delivery Policy

Last Updated: September 13, 2026

ProVision Sales provides digital and professional e-commerce marketplace management services. We generally do not sell or ship physical products through this Website.

1. Nature of Our Services

Our services are primarily delivered remotely through digital communication, online platforms, marketplace accounts, email, video meetings, reporting systems, and other electronic methods.

Our services may include:

  • Amazon marketplace management

  • Walmart marketplace management

  • eBay marketplace management

  • Marketplace advertising management

  • Account management

  • Listing and catalog management

  • Marketplace consulting

  • Reporting and analytics

  • Other digital e-commerce services

2. Service Delivery

After a client engages ProVision Sales and completes the required onboarding process, we will begin service delivery according to the applicable proposal, service agreement, or mutually agreed timeline.

Depending on the service, onboarding may require:

  • Business information

  • Marketplace account access

  • Product information

  • Brand information

  • Advertising information

  • Existing account data

  • Required documentation

Delays in receiving required information or account access may delay service commencement.

3. Delivery Method

Services may be delivered through:

  • Email

  • Online meetings

  • Marketplace platforms

  • Shopify

  • Cloud-based systems

  • Digital reports

  • Project management platforms

  • Other online communication or collaboration tools

No physical shipment is normally required.

4. Service Timelines

Service commencement and delivery timelines vary depending on the scope of work.

Unless a specific timeline is agreed in writing, estimated timelines are not guaranteed.

Marketplace account approvals, verification processes, product approvals, account reviews, advertising approvals, suspensions, and other actions controlled by third-party marketplaces may take longer than expected.

5. Third-Party Delays

ProVision Sales is not responsible for delays caused by third-party platforms, including Amazon, Walmart, eBay, Shopify, payment processors, advertising platforms, or other service providers.

Examples include:

  • Account verification delays

  • Marketplace approvals

  • Account suspensions

  • Platform outages

  • Technical problems

  • Policy reviews

  • Advertising approval delays

  • Marketplace processing delays

6. Physical Products

ProVision Sales is a professional services provider and does not normally ship physical products through provisionsales.in.

If physical goods or other deliverables are included in a separate written agreement, applicable shipping terms will be communicated to the client before fulfillment.

7. International Clients

We provide services to clients internationally, including businesses located in the United States, United Kingdom, and other countries.

Clients are responsible for complying with applicable laws and regulations relating to their own businesses, products, marketplaces, taxes, licenses, and operations.

8. Contact

For questions regarding service delivery, please contact:

ProVision Sales
Email: support@provisionsales.com
Phone: +91-911-540-6727
Address: Arcadia Grant, Badowala, Dehradun, Uttarakhand, India 248007