Privacy Policy

Last Updated: September 13, 2026

ProVision Sales ("ProVision Sales", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or use https://provisionsales.in ("Website") or engage our e-commerce marketplace management services.

By using our Website or contacting us, you acknowledge that you have read and understood this Privacy Policy.

1. About ProVision Sales

ProVision Sales provides e-commerce marketplace management and consulting services for businesses selling through online marketplaces, including Amazon, Walmart, eBay, and other applicable platforms.

Our services may include marketplace account management, advertising management, catalog management, listing optimization, account support, marketplace strategy, reporting, and related e-commerce services.

2. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Full name

• Business name

• Email address

• Telephone number

• Business address

• Website or marketplace account information

• Information about your products and business

• Information submitted through contact forms

• Information provided when requesting a consultation or quotation

• Information contained in communications with us

• Billing and payment-related information where necessary to provide our services

We may also automatically collect certain technical information when you visit our Website, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Referring website

• Approximate geographic location

• Date and time of visits

• Website usage information

3. How We Use Your Information

We may use your information to:

• Respond to inquiries and requests

• Provide quotations and proposals

• Provide and manage our services

• Communicate with you regarding your account or services

• Manage client relationships

• Process payments and invoices

• Improve our Website and services

• Provide customer support

• Send service-related communications

• Send marketing communications where permitted by applicable law

• Prevent fraud, misuse, or unauthorized activity

• Comply with legal and regulatory obligations

• Protect our legal rights and business interests

We will not use your personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

4. Marketplace Account Information

When you engage ProVision Sales to manage or support your Amazon, Walmart, eBay, or other marketplace accounts, you may provide us with business information, marketplace information, credentials, reports, product data, advertising information, or other information necessary to perform the services.

We will use such information only as reasonably necessary to provide the contracted services, communicate with you, maintain records, and comply with applicable legal obligations.

You remain responsible for ensuring that you have the necessary authority to provide us with access to any marketplace account or business information.

Where possible, clients should provide authorized user access rather than sharing personal passwords.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to operate the Website, remember preferences, understand Website usage, improve functionality, and measure marketing or advertising performance.

Depending on your location, you may have choices regarding non-essential cookies and certain tracking technologies.

You may be able to control cookies through your browser settings or through cookie-consent tools available on our Website.

Disabling certain cookies may affect Website functionality.

6. Third-Party Services

We may use third-party service providers to operate our business and provide our services.

These may include, where applicable:

• Shopify

• Payment processors

• Email and communication providers

• Analytics providers

• Advertising and marketing platforms

• Customer relationship management systems

• Cloud storage and productivity providers

• Marketplace platforms such as Amazon, Walmart, and eBay

These third parties may process information according to their own privacy policies and contractual obligations.

Where appropriate, we take reasonable steps to ensure that service providers process information only for legitimate business purposes.

7. Shopify

Our Website is powered by Shopify.

Shopify may collect and process personal information in connection with operating and providing its services. Shopify's processing of personal information is governed by Shopify's applicable policies and terms.

For more information, please review Shopify's Privacy Policy:

https://www.shopify.com/legal/privacy

8. International Data Transfers

ProVision Sales is based in India and may provide services to clients located in the United States, United Kingdom, and other countries.

As a result, personal information may be processed or stored in countries other than the country in which you are located.

Where required by applicable law, we will take reasonable measures to ensure that international transfers of personal information are carried out using appropriate safeguards.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and complying with legal obligations.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

You are also responsible for maintaining the security of your own account credentials and providing access to us only through authorized methods.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of personal information

• Request restriction of certain processing

• Object to certain processing

• Request portability of certain information

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

To exercise a privacy right, contact us using the information provided below.

We may need to verify your identity before processing certain requests.

12. Marketing Communications

Where permitted by applicable law, we may send you information about our services, offers, updates, or other business communications.

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the communication or by contacting us.

Service-related communications may still be sent when necessary to provide services or respond to your requests.

13. Children's Privacy

Our services are intended for businesses and adults.

We do not knowingly collect personal information from children under the age required by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

14. Third-Party Websites

Our Website may contain links to third-party websites, marketplaces, or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party services before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

16. Contact Us

If you have questions about this Privacy Policy or wish to exercise applicable privacy rights, please contact:

ProVision Sales

Website: https://provisionsales.in
Email: support@provisionsales.com
Phone: +91-911-540-6727
Address: Arcadia Grant, Badowala, Dehradun, Uttarakhand, India 248007

For privacy-related requests, please use the subject line "Privacy Request" where possible.